Our team worked around the clock to expedite the delivery of a critical part to keep our client’s production line moving.
Arranging expedited delivery for a critical oil and gas part
When a faulty line caused their services to grind to a halt, our client reached out to us to expedite the delivery of a heavy piece of oil and gas machinery from Germany to Trinidad. The request came in during the weekend and the client’s timings kept changing due to supplier delays, so we set about pulling together a flexible, time-sensitive solution.
Our Solution
Route: Frankfurt > Miami > Port of Spain
Service: Trucking, next flight out, air charter
Within an hour, we’d come up with a complete solution from pick-up to drop off. Our experts recommended trucking the cargo to the airport to be loaded onto a scheduled service from Frankfurt to Miami, followed by a private air charter to Trinidad.
Leveraging our strong relationships with transportation and logistics partners, we were able to keep up with our client’s changing schedule and be ready to receive the cargo once their supplier delays had been resolved. As soon as we got the go-ahead, our trucking division was dispatched to collect the part and drive it overnight to the airport, where we’d secured space on the next flight out first thing in the morning.
We sourced an Airbus A321F for the second leg of the cargo’s journey from Miami to Trinidad, liaising with airport handlers to ensure a quick turnaround and smooth transfer onto the charter flight.
The Finer Details
Rapid Response: We found a solution within an hour of receiving the client’s call, delivering the machinery within just 17 hours of it leaving Germany.
24/7 Communication: Our team was contactable around the clock to handle any queries and quickly accommodate changes to the schedule.